Find fast answers to common questions about setting up, configuring, and getting the most out of AxG AI Store Sales Assistant.
The app seamlessly integrates with your Shopify catalog using official Shopify GraphQL APIs. It reads live products, prices, and stock levels in real time to provide accurate shopper assistance.
No liquid code changes are needed! The app utilizes Shopify Theme App Extensions (App Embeds). You simply enable the app block in 1 click using the native Shopify Online Store Theme Editor.
The chatbot is powered by Google's Gemini 2.5 Flash engine, delivering sub-second response times with zero latency for product discovery, order status tracking, and support queries.
Yes! The AI automatically detects the customer's preferred language and seamlessly responds in over 80+ languages including English, Swedish, German, French, Spanish, and Dutch.
Shoppers can enter their order number inside the chat widget. The AI securely verifies order details against your Shopify store orders and displays real-time fulfillment and tracking status.
Yes! All plan tiers (Bronze $9.99/mo, Silver $29.99/mo, and Gold $99.00/mo) come with a full 30-day free trial managed securely through Shopify's official Billing API.